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PHGH Doctors want to know how to help you better access online GP services and health information.

Completing this survey will help us understand your preferences and what works well and what doesn’t work well,

language, tone and ease of use, when accessing digital services and health information.

Please click on the link below or alternatively scan the QR code

 https://survey.zohopublic.eu/zs/axB8nF

 

 

 

 

 

Your views will help us understand how you want digital services to look and feel like.

 

The survey is totally anonymous.  We do not collect or store any personal information.

Please help us to better understand what you as the patient think. The online survey should take no longer than 6 minutes to complete.

Welcome to PHGH Doctors

Dear Patients

We are open and here for you. We are continuing to provide care throughout the Pandemic.  

Medical advice and treatment

If you need medical advice or treatment, do call us.  This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.

When you phone, you will be asked to provide some information about your healthcare need. This will help the practice healthcare team assess the most appropriate way to provide your care, which may include a face-to-face consultation and ensure it is provided by the most appropriate person. Face-to-face appointments are available to all patients where there is a clinical need.

Alternatively, visit the local pharmacy for clinical advice on minor health concerns.

For Non urgent medical issues please use our Contact Us Online form above, we aim to respond within 3 working days.  You can also contact us for administration queries and requests...(excluding repeat prescription requests please refer to prescription box at the top of this page.)

For urgent issues or out of hours, please call the Extended GP service on 020 3948 6809 between the hours of 18.30 to 20.00pm Monday to Friday and 08.00am to 20.00pm Saturday & Sunday.

Outside of these hours, please call 111, alternatively you can go online to seek NHS advice here https://111.nhs.uk/  

Attending a face-to-face appointment.

If you are asked to come into the surgery for a face-to-face appointment, please wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery. If you have a disability or condition where you cannot wear a face covering, or require any adjustments ahead of you appointment, please let us know ahead of your arrival.

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