We are now running a daily telephone triage system, if you are unwell, you will be added to the appropriate clinicians list and receive a telephone call the same day.
Alternatively you may be asked for a video call if appropriate.
Should you need to be seen face to face this will be arranged on the day.
A chaperone is a person who serves as a witness for both a patient and a clinician as a safeguard for both parties during a medical examination or procedure.
If you feel you would like a chaperone present at your consultation please either inform Reception or speak to the doctor / nurse who will be more than happy to arrange this for you.
If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.
If possible please try to telephone reception before 11:00 if you require a home visit.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice or the doctor may want more information regarding your illness before the visit.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.